BROWN SAVAGE
WE ARE HERE TO HELP
For further information or inquiries, please do not hesitate to contact us via the following methods:
**Email:** brownsavageuk@hotmail.com
**Telephone:** 01707 332162 / 07538 029266
Shipping and Return policy
**PROCESSING**
All orders are processed within five to seven business days (excluding weekends and holidays)
from the date of order placement. You will receive a notification once your order has been dispatched, including tracking details.
Items are shipped within 3-7 business days of order confirmation, with delivery times varying by location.
- UK Standard Shipping (3 - 5 business days): £4.99
-FREE DELIVERY on orders over £100
**RETURNS**
We accept returns within 14 days of delivery, provided that the item is unused and in its original condition. A full refund will be issued, excluding the return shipping costs. Items must be free from soils, stains, or odors and should be returned in a saleable, unworn, and undamaged condition within 14 days of receipt. Refunds will be credited to your original payment method, excluding postage. Please ensure that items are returned with all tags and labels intact. We recommend using recorded delivery for returns, as we cannot accept liability for items that do not reach us. Upon receipt and inspection of your return, we will notify you via email. A credit will be applied to your original payment method within 14 days of receiving your item.
Payments
If you opt for a direct payment gateway to complete your purchase, Shopify stores your credit card information in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is retained only for as long as necessary to complete your purchase; after that, your transaction information is deleted.
All direct payment gateways adhere to the standards established by PCI-DSS, as governed by the PCI Security Standards Council, a collaborative effort involving brands such as Visa, MasterCard, American Express, and Discover. Compliance with PCI-DSS requirements ensures the secure handling of credit card information by our store and its service providers.
Privacy policy
Upon purchasing an item from our store, we collect personal information that you provide, including but not limited to your name, address, and email address, as part of the transaction process. Additionally, when you navigate our store, we automatically receive your computer's Internet Protocol (IP) address, which assists us in understanding your browser and operating system.
**Email Marketing (if applicable):** With your consent, we may send you emails regarding our store, new product offerings, and other pertinent updates.
**DISCLOSURE**
We may disclose your personal information if mandated by law or if you violate our Terms of Service.
**WIX**
Our store is hosted by WIX Inc., which supplies us with the online e-commerce platform that facilitates the sale of our products and services. Your data is securely stored through WIX data storage and database systems on a secure server protected by a firewall.
**THIRD-PARTY SERVICES**
In general, third-party providers that we utilize will only collect, utilize, and disclose your information to the extent necessary to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and transaction processors, maintain their own privacy policies regarding the information we are required to submit for your purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled by these providers.
Contact information
EMAIL: brownsavageuk@hotmail.com:
TELEPHONE: 01707 332162
WHATAPP: 07538029266
INSTAGRAM: brownsavageuk
FACEBOOK: brownsavageuk
TIKTOK: brownsavageuk
Join the our Community
At brown savage we believe that fashion is more than just clothing—it's a way to express who you are and connect with like-minded individuals. Our community is a vibrant space where creativity, style, and passion come together to celebrate individuality and inspire one another.
Whether you're into streetwear, sustainable fashion, or high couture, there’s something here for everyone.
We celebrate diversity and encourage self-expression. Our community is a safe space where everyone is welcome
Joining our community is simple! Sign up on our website, follow us on social media
Thank you for being a part of our journey.